Privacy and Cookies Policy
Privacy and Cookies Policy
Privacy and Cookies Policy
1. Privacy Policy
1.1. Controller and Purposes of Data Processing
Bubble Surprise Unipessoal, Lda. (hereinafter, “Bubble Surprise”), a company incorporated under Portuguese law with NIPC 509881297 and registered office at Rua Camilo Castelo Branco, n.º 983, PQ5, Parque Empresarial do Candal, 4400-063 Vila Nova de Gaia, is responsible for the collection and processing of your personal data.
Bubble Surprise collects personal data—such as name, address, ZIP code, city, country, email address, VAT number, and other information necessary for identification and contact—for the following purposes, on the legal bases indicated:
Processing Orders and Responding to Requests: To handle and deliver orders, respond to information requests, manage possible complaints, conduct statistical analyses, send customer satisfaction questionnaires, and maintain internal databases (performance of a contract or pre-contractual steps).
Human Resources Management: Where applicable, to manage employment applications and internal HR functions (performance of a contract or pre-contractual steps; legal obligations under employment law).
Marketing and Communications: To send marketing communications (newsletters, promotions, and institutional communications), via email, phone, SMS, or direct mail, based on your consent or our legitimate interests, provided that your fundamental rights do not override those interests.
Legal Obligations: To comply with legal requirements, such as tax and social security obligations, disclosure of data following court orders, and collaboration with regulators or supervisory authorities.
Legitimate Interests: To defend the legitimate interests of Bubble Surprise (e.g., in legal proceedings), provided your rights and freedoms do not prevail.
Bubble Surprise guarantees the confidentiality of all personal data you provide. Despite implementing advanced security measures and encryption techniques to protect your data, transmission of information over open networks may present security risks, and data can potentially be accessed and used by unauthorized third parties.
Your data will be processed in compliance with the principles and obligations set forth in the EU General Data Protection Regulation (“GDPR”) and other applicable legislation.
1.2. Data Subject Rights
Under the GDPR and other applicable laws, you have the following rights regarding your personal data:
Access – The right to obtain confirmation as to whether or not your data is being processed, and, if so, to access it.
Rectification – The right to request the correction of inaccurate or incomplete data.
Erasure (Right to be Forgotten) – The right to request the deletion of your data when there is no lawful reason to continue processing it.
Restriction of Processing – The right to request the restriction of processing in certain circumstances (e.g., if you contest the accuracy of your data).
Portability – The right to receive your personal data in a commonly used, machine-readable format, and to transmit it to another controller without hindrance.
Objection – The right to object, on grounds relating to your particular situation, to the processing of your data, including for direct marketing purposes.
You may exercise these rights at any time by emailing info@bubblesurprise.com or by writing to Bubble Surprise at the above postal address. Please note that some requests, such as deletion, may be subject to legal or contractual obligations that require data retention.
If you believe your rights have been infringed, you also have the right to lodge a complaint with your local data protection authority (in Portugal, this is the Comissão Nacional de Proteção de Dados, www.cnpd.pt).
1.3. Security of Data Processing
Bubble Surprise takes your privacy seriously and implements appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access, and other unlawful or unauthorized forms of processing. Such measures include:
Encryption technology (SSL) to protect data transmitted during online purchases.
Secure storage of data, accessible only by authorized personnel.
Regular monitoring and testing of security controls.
If you are a registered user on our website, your account is protected by a password that you chose. You are responsible for keeping this password confidential and not sharing it.
Despite all security measures, Bubble Surprise is obliged to inform you (pursuant to Article 10(4) of the Portuguese Data Protection Law) that personal data may circulate on the internet without security measures, running the risk of being seen and used by unauthorized third parties.
1.4. Personal Data of Minors
Bubble Surprise does not intentionally collect personal data from minors under 18 years of age. We assume that all information on our website is submitted by individuals who are of legal age and capable of entering into contractual obligations.
If you are a parent or legal guardian of a minor and believe that the minor has provided personal data to Bubble Surprise without your consent, please contact us via info@bubblesurprise.com or by post at our registered address. We will promptly take steps to delete the minor’s personal data and, if applicable, cancel any transactions associated with that minor.
1.5. Data Retention
Bubble Surprise retains personal data only for as long as necessary for the purposes for which they were collected or as required by law (e.g., mandatory tax and accounting retention periods). After the applicable retention period, we will securely destroy or anonymize your data.
2. Cookies Policy
2.1. What are Cookies?
Cookies are small text files that websites send to your device (computer, smartphone, tablet) where they are stored. They contain information related to your internet usage, such as site preferences or login information.
2.2. Functions of Cookies
Cookies perform various functions. They:
Help websites operate correctly.
Improve site efficiency and your browsing experience.
Provide information to site owners for analysis and maintenance.
Recognize you (or your device) and tailor browsing according to your interests and preferences.
2.3. Use of Cookies on Bubble Surprise
Bubble Surprise uses cookies on its website to:
Authenticate – Recognize and maintain sessions for users who have logged in.
Preferences & Analytics – Store user preferences such as language, and collect anonymous statistics (e.g., pages visited, number of visitors, software used) to improve user experience.
Remarketing & Advertising – Support marketing and advertising features by third parties (e.g., Google) to display relevant ads based on your interests and past visits.
Service Improvement – Understand how visitors interact with our site, so we can optimize our content and services.
By browsing our website, you consent to the use of cookies under the terms of this policy.
2.4. Use of Cookies for Remarketing
Our service providers (including Google and others) use cookies to help advertise Bubble Surprise products and services. These cookies allow such providers to collect information about previous visits to our site and display ads on third-party websites that are more relevant to your interests.
You can opt out of Google’s use of cookies at any time through Google Ads Settings or by adjusting your browser settings. Other third-party platforms also typically provide their own opt-out mechanisms.
2.5. Managing and Blocking Cookies
Most browsers allow you to manage cookie usage through their settings or preferences menus. You can set your browser to refuse cookies or delete certain cookies. However, blocking or deleting cookies may limit some functionality on our site and affect your browsing experience.
Instructions for managing cookies vary by browser. Please consult your browser’s help menu for more information or visit www.allaboutcookies.org for general guidance.
3. Updates to this Policy
Bubble Surprise reserves the right to modify or update this Privacy and Cookies Policy at any time to reflect changes in our practices, legal requirements, or operational needs. Such changes will be posted on our website, and the “Last Updated” date will be revised accordingly. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.
If you have any questions or concerns regarding this Policy, or if you wish to exercise your rights as described above, please contact us at:
Bubble Surprise Unipessoal, Lda
Rua Camilo Castelo Branco, n.º 983, PQ5
Parque Empresarial do Candal
4400-063 Vila Nova de Gaia
Email: info@bubblesurprise.com
Last Updated: 12-02-2025
1. Privacy Policy
1.1. Controller and Purposes of Data Processing
Bubble Surprise Unipessoal, Lda. (hereinafter, “Bubble Surprise”), a company incorporated under Portuguese law with NIPC 509881297 and registered office at Rua Camilo Castelo Branco, n.º 983, PQ5, Parque Empresarial do Candal, 4400-063 Vila Nova de Gaia, is responsible for the collection and processing of your personal data.
Bubble Surprise collects personal data—such as name, address, ZIP code, city, country, email address, VAT number, and other information necessary for identification and contact—for the following purposes, on the legal bases indicated:
Processing Orders and Responding to Requests: To handle and deliver orders, respond to information requests, manage possible complaints, conduct statistical analyses, send customer satisfaction questionnaires, and maintain internal databases (performance of a contract or pre-contractual steps).
Human Resources Management: Where applicable, to manage employment applications and internal HR functions (performance of a contract or pre-contractual steps; legal obligations under employment law).
Marketing and Communications: To send marketing communications (newsletters, promotions, and institutional communications), via email, phone, SMS, or direct mail, based on your consent or our legitimate interests, provided that your fundamental rights do not override those interests.
Legal Obligations: To comply with legal requirements, such as tax and social security obligations, disclosure of data following court orders, and collaboration with regulators or supervisory authorities.
Legitimate Interests: To defend the legitimate interests of Bubble Surprise (e.g., in legal proceedings), provided your rights and freedoms do not prevail.
Bubble Surprise guarantees the confidentiality of all personal data you provide. Despite implementing advanced security measures and encryption techniques to protect your data, transmission of information over open networks may present security risks, and data can potentially be accessed and used by unauthorized third parties.
Your data will be processed in compliance with the principles and obligations set forth in the EU General Data Protection Regulation (“GDPR”) and other applicable legislation.
1.2. Data Subject Rights
Under the GDPR and other applicable laws, you have the following rights regarding your personal data:
Access – The right to obtain confirmation as to whether or not your data is being processed, and, if so, to access it.
Rectification – The right to request the correction of inaccurate or incomplete data.
Erasure (Right to be Forgotten) – The right to request the deletion of your data when there is no lawful reason to continue processing it.
Restriction of Processing – The right to request the restriction of processing in certain circumstances (e.g., if you contest the accuracy of your data).
Portability – The right to receive your personal data in a commonly used, machine-readable format, and to transmit it to another controller without hindrance.
Objection – The right to object, on grounds relating to your particular situation, to the processing of your data, including for direct marketing purposes.
You may exercise these rights at any time by emailing info@bubblesurprise.com or by writing to Bubble Surprise at the above postal address. Please note that some requests, such as deletion, may be subject to legal or contractual obligations that require data retention.
If you believe your rights have been infringed, you also have the right to lodge a complaint with your local data protection authority (in Portugal, this is the Comissão Nacional de Proteção de Dados, www.cnpd.pt).
1.3. Security of Data Processing
Bubble Surprise takes your privacy seriously and implements appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access, and other unlawful or unauthorized forms of processing. Such measures include:
Encryption technology (SSL) to protect data transmitted during online purchases.
Secure storage of data, accessible only by authorized personnel.
Regular monitoring and testing of security controls.
If you are a registered user on our website, your account is protected by a password that you chose. You are responsible for keeping this password confidential and not sharing it.
Despite all security measures, Bubble Surprise is obliged to inform you (pursuant to Article 10(4) of the Portuguese Data Protection Law) that personal data may circulate on the internet without security measures, running the risk of being seen and used by unauthorized third parties.
1.4. Personal Data of Minors
Bubble Surprise does not intentionally collect personal data from minors under 18 years of age. We assume that all information on our website is submitted by individuals who are of legal age and capable of entering into contractual obligations.
If you are a parent or legal guardian of a minor and believe that the minor has provided personal data to Bubble Surprise without your consent, please contact us via info@bubblesurprise.com or by post at our registered address. We will promptly take steps to delete the minor’s personal data and, if applicable, cancel any transactions associated with that minor.
1.5. Data Retention
Bubble Surprise retains personal data only for as long as necessary for the purposes for which they were collected or as required by law (e.g., mandatory tax and accounting retention periods). After the applicable retention period, we will securely destroy or anonymize your data.
2. Cookies Policy
2.1. What are Cookies?
Cookies are small text files that websites send to your device (computer, smartphone, tablet) where they are stored. They contain information related to your internet usage, such as site preferences or login information.
2.2. Functions of Cookies
Cookies perform various functions. They:
Help websites operate correctly.
Improve site efficiency and your browsing experience.
Provide information to site owners for analysis and maintenance.
Recognize you (or your device) and tailor browsing according to your interests and preferences.
2.3. Use of Cookies on Bubble Surprise
Bubble Surprise uses cookies on its website to:
Authenticate – Recognize and maintain sessions for users who have logged in.
Preferences & Analytics – Store user preferences such as language, and collect anonymous statistics (e.g., pages visited, number of visitors, software used) to improve user experience.
Remarketing & Advertising – Support marketing and advertising features by third parties (e.g., Google) to display relevant ads based on your interests and past visits.
Service Improvement – Understand how visitors interact with our site, so we can optimize our content and services.
By browsing our website, you consent to the use of cookies under the terms of this policy.
2.4. Use of Cookies for Remarketing
Our service providers (including Google and others) use cookies to help advertise Bubble Surprise products and services. These cookies allow such providers to collect information about previous visits to our site and display ads on third-party websites that are more relevant to your interests.
You can opt out of Google’s use of cookies at any time through Google Ads Settings or by adjusting your browser settings. Other third-party platforms also typically provide their own opt-out mechanisms.
2.5. Managing and Blocking Cookies
Most browsers allow you to manage cookie usage through their settings or preferences menus. You can set your browser to refuse cookies or delete certain cookies. However, blocking or deleting cookies may limit some functionality on our site and affect your browsing experience.
Instructions for managing cookies vary by browser. Please consult your browser’s help menu for more information or visit www.allaboutcookies.org for general guidance.
3. Updates to this Policy
Bubble Surprise reserves the right to modify or update this Privacy and Cookies Policy at any time to reflect changes in our practices, legal requirements, or operational needs. Such changes will be posted on our website, and the “Last Updated” date will be revised accordingly. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.
If you have any questions or concerns regarding this Policy, or if you wish to exercise your rights as described above, please contact us at:
Bubble Surprise Unipessoal, Lda
Rua Camilo Castelo Branco, n.º 983, PQ5
Parque Empresarial do Candal
4400-063 Vila Nova de Gaia
Email: info@bubblesurprise.com
Last Updated: 12-02-2025
1. Privacy Policy
1.1. Controller and Purposes of Data Processing
Bubble Surprise Unipessoal, Lda. (hereinafter, “Bubble Surprise”), a company incorporated under Portuguese law with NIPC 509881297 and registered office at Rua Camilo Castelo Branco, n.º 983, PQ5, Parque Empresarial do Candal, 4400-063 Vila Nova de Gaia, is responsible for the collection and processing of your personal data.
Bubble Surprise collects personal data—such as name, address, ZIP code, city, country, email address, VAT number, and other information necessary for identification and contact—for the following purposes, on the legal bases indicated:
Processing Orders and Responding to Requests: To handle and deliver orders, respond to information requests, manage possible complaints, conduct statistical analyses, send customer satisfaction questionnaires, and maintain internal databases (performance of a contract or pre-contractual steps).
Human Resources Management: Where applicable, to manage employment applications and internal HR functions (performance of a contract or pre-contractual steps; legal obligations under employment law).
Marketing and Communications: To send marketing communications (newsletters, promotions, and institutional communications), via email, phone, SMS, or direct mail, based on your consent or our legitimate interests, provided that your fundamental rights do not override those interests.
Legal Obligations: To comply with legal requirements, such as tax and social security obligations, disclosure of data following court orders, and collaboration with regulators or supervisory authorities.
Legitimate Interests: To defend the legitimate interests of Bubble Surprise (e.g., in legal proceedings), provided your rights and freedoms do not prevail.
Bubble Surprise guarantees the confidentiality of all personal data you provide. Despite implementing advanced security measures and encryption techniques to protect your data, transmission of information over open networks may present security risks, and data can potentially be accessed and used by unauthorized third parties.
Your data will be processed in compliance with the principles and obligations set forth in the EU General Data Protection Regulation (“GDPR”) and other applicable legislation.
1.2. Data Subject Rights
Under the GDPR and other applicable laws, you have the following rights regarding your personal data:
Access – The right to obtain confirmation as to whether or not your data is being processed, and, if so, to access it.
Rectification – The right to request the correction of inaccurate or incomplete data.
Erasure (Right to be Forgotten) – The right to request the deletion of your data when there is no lawful reason to continue processing it.
Restriction of Processing – The right to request the restriction of processing in certain circumstances (e.g., if you contest the accuracy of your data).
Portability – The right to receive your personal data in a commonly used, machine-readable format, and to transmit it to another controller without hindrance.
Objection – The right to object, on grounds relating to your particular situation, to the processing of your data, including for direct marketing purposes.
You may exercise these rights at any time by emailing info@bubblesurprise.com or by writing to Bubble Surprise at the above postal address. Please note that some requests, such as deletion, may be subject to legal or contractual obligations that require data retention.
If you believe your rights have been infringed, you also have the right to lodge a complaint with your local data protection authority (in Portugal, this is the Comissão Nacional de Proteção de Dados, www.cnpd.pt).
1.3. Security of Data Processing
Bubble Surprise takes your privacy seriously and implements appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access, and other unlawful or unauthorized forms of processing. Such measures include:
Encryption technology (SSL) to protect data transmitted during online purchases.
Secure storage of data, accessible only by authorized personnel.
Regular monitoring and testing of security controls.
If you are a registered user on our website, your account is protected by a password that you chose. You are responsible for keeping this password confidential and not sharing it.
Despite all security measures, Bubble Surprise is obliged to inform you (pursuant to Article 10(4) of the Portuguese Data Protection Law) that personal data may circulate on the internet without security measures, running the risk of being seen and used by unauthorized third parties.
1.4. Personal Data of Minors
Bubble Surprise does not intentionally collect personal data from minors under 18 years of age. We assume that all information on our website is submitted by individuals who are of legal age and capable of entering into contractual obligations.
If you are a parent or legal guardian of a minor and believe that the minor has provided personal data to Bubble Surprise without your consent, please contact us via info@bubblesurprise.com or by post at our registered address. We will promptly take steps to delete the minor’s personal data and, if applicable, cancel any transactions associated with that minor.
1.5. Data Retention
Bubble Surprise retains personal data only for as long as necessary for the purposes for which they were collected or as required by law (e.g., mandatory tax and accounting retention periods). After the applicable retention period, we will securely destroy or anonymize your data.
2. Cookies Policy
2.1. What are Cookies?
Cookies are small text files that websites send to your device (computer, smartphone, tablet) where they are stored. They contain information related to your internet usage, such as site preferences or login information.
2.2. Functions of Cookies
Cookies perform various functions. They:
Help websites operate correctly.
Improve site efficiency and your browsing experience.
Provide information to site owners for analysis and maintenance.
Recognize you (or your device) and tailor browsing according to your interests and preferences.
2.3. Use of Cookies on Bubble Surprise
Bubble Surprise uses cookies on its website to:
Authenticate – Recognize and maintain sessions for users who have logged in.
Preferences & Analytics – Store user preferences such as language, and collect anonymous statistics (e.g., pages visited, number of visitors, software used) to improve user experience.
Remarketing & Advertising – Support marketing and advertising features by third parties (e.g., Google) to display relevant ads based on your interests and past visits.
Service Improvement – Understand how visitors interact with our site, so we can optimize our content and services.